SOC 2 Compliance on the PushOps Platform

SOC 2 (Service Organization Control 2) is a compliance framework developed by the AICPA to ensure that service providers securely manage customer data. It focuses on five Trust Service Criteria:

CriterionDescription
SecurityProtection of systems and data against unauthorised access
AvailabilitySystems are operational and available as agreed
Processing IntegrityAccurate and reliable data processing
ConfidentialitySensitive business or customer data is protected
PrivacyPersonal data is handled according to privacy principles

CTO2B is ISO/IEC 27001:2022 certified — an internationally recognised security standard that directly supports and overlaps with SOC 2 requirements. Our Infrastructure as Code (IaC) model provides inherent auditability, version-controlled changes, and automated enforcement of security controls.

How CTO2B's platform supports SOC 2

Our platform is designed to make your SOC 2 audit easier:

  • Network segmentation — Workloads are logically isolated using VPCs, subnets, and security groups. All network architecture is documented, version-controlled, and consistently enforced.
  • Access control — Zero-trust access with full session logging. All access is role-based, auditable, and requires multi-factor authentication.
  • Encryption — Data at rest uses AES-256. Data in transit uses TLS 1.2+.
  • Audit logging — Kubernetes audit logs are managed and retained by CTO2B, and are accessible for compliance reviews on request.
  • Backup and disaster recovery — Daily backups, encrypted, stored across multiple regions, with regularly tested restoration procedures.
  • Change management — All infrastructure changes go through automated pipelines with peer review and automated testing. No direct manual changes to production environments.

Shared responsibility

SOC 2 compliance is a shared responsibility between CTO2B and your organisation. The table below outlines the division:

AreaOwner
VPCs, security groups, and network isolationCTO2B
Kubernetes control plane securityCTO2B
Backup and disaster recoveryCTO2B
Kubernetes audit loggingCTO2B
Identity and access control (IAM, users, roles)Customer
Secure application code and deploymentCustomer
Cloud-native audit logs and threat detection (e.g. CloudTrail, GuardDuty)Customer
Cloud-native network firewall configurationCustomer
Monitoring and alertingShared
Networking and isolation designShared
Compliance governance and reportingShared
Data encryption at the application layerShared
ℹ️

CTO2B secures and manages the platform layer. Your organisation remains responsible for application-level security, IAM configuration, and compliance governance for resources you own and manage directly.

Accessing compliance evidence

For your SOC 2 audit, the following evidence sources are available:

From CTO2B (on request):

  • ISO/IEC 27001:2022 certificate
  • Architecture documentation (available under NDA)
  • Infrastructure configuration records confirming network segmentation and encryption enforcement
  • Change management audit records demonstrating peer-reviewed, approved changes to production
  • Kubernetes audit logs and access session records
  • Disaster recovery procedures and restoration test results
  • Attestation letters for your auditor

From your AWS environment (customer-managed):

  • AWS Config — enable predefined security rules (encryption, IAM policies, logging) to generate compliance evidence
  • AWS Security Hub — enable AWS Foundational Security Best Practices to produce a downloadable SOC 2 evidence report

Contact your account team or raise a request via [email protected].


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