Digital Operational Resilience Act (DORA)
What the EU Digital Operational Resilience Act requires, how the CTO2B platform supports DORA compliance, and what evidence you can request.
The Digital Operational Resilience Act (DORA) is an EU regulation that requires financial institutions to demonstrate they can withstand, respond to, and recover from ICT-related disruptions and cyber threats.
DORA applies to banks, insurance companies, investment firms, payment institutions, and critical ICT third-party service providers operating in the EU.
Key DORA requirements
| Pillar | What it requires |
|---|---|
| ICT Risk Management | A documented governance framework for identifying, assessing, and mitigating technology risks |
| Incident Reporting | Significant ICT-related incidents reported to regulators in a standardised format |
| Resilience Testing | Regular testing including penetration tests and scenario-based exercises |
| Third-Party Risk Management | External service providers — including cloud providers — must comply with recognised security standards |
| Information Sharing | Collaboration between financial entities to improve cybersecurity awareness |
How CTO2B's platform supports DORA compliance
CTO2B's cloud-native, Infrastructure as Code platform is built around the same principles DORA mandates — auditability, automation, and resilience by design.
ICT Risk Management
- Every infrastructure resource is defined as code, providing a complete, auditable record of the environment's desired state
- Container images and artifacts are scanned continuously by the registry or build pipeline as they are pushed, and findings are prioritised by risk — see Vulnerability Management
Resilience and Recovery
- Automated database backups, retained per environment — see Database Backups and Point-in-Time Recovery
- Recovery objectives, and the DR tests that validate them, are defined for your specific environment — see Disaster Recovery Plan and DR Testing
- Infrastructure immutability ensures reliable, repeatable recovery from failures
- Deployment pipelines enable rollback within minutes when needed
Resilience Testing
- Automated testing is built into every deployment pipeline — no change reaches production without peer review and automated validation
- Business continuity and disaster recovery plans are tested at least annually
Access Control and Authentication
- Zero-trust access via Teleport with OIDC-based authentication
- MFA enforced across all platform access; full session audit logs retained for compliance reviews
Logging and Monitoring
- Centralised, automated logging and monitoring across the managed platform
- Alerting pipelines provide real-time notification of anomalies and incidents
Third-Party Risk
- CTO2B is certified to ISO/IEC 27001:2022 (certificate 073AGIU085304, valid until 18 February 2029 — see Commitment to Security & Operational Resilience) — meeting the international security standard DORA expects of critical ICT third-party providers
- Customer data is hosted within EU/EEA regions by default, supporting data residency requirements
Compliance evidence
For your DORA audit or regulatory submission, CTO2B can provide:
- ISO/IEC 27001:2022 certificate — also published on Commitment to Security & Operational Resilience
- Architecture documentation (available under NDA)
- Incident response and disaster recovery procedures
- Evidence of backup, restore, and resilience testing
- Infrastructure change history and audit records
To request any of this evidence, raise a request or ask your Customer Success Engineer — see Getting Help for the channels.
DORA compliance is a shared responsibility. CTO2B secures and ensures the resilience of the managed platform layer. Your organisation remains responsible for application-level resilience, your own ICT risk governance programme, and regulatory reporting obligations to supervisory authorities.
Updated 6 days ago